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Sports fans furious as BT Sport takes FIVE times normal payments from bank accounts

Multiple BT Sport payments in one bank account on Monday morning

Many fans reported at least five payments to their accounts – a whopping £125.

One of them, Ian Harvey from Telford, who pays for BT Sport’s monthly pass to watch Manchester City in the Premier League and Champions League, said: “I’ve set up my banking app to tell me whenever going out a payment and it’s I went insane this morning receiving five £25 payments.

“My bank said I needed to speak to BT Sport first but their messaging service was incredibly slow and when I tried to call I was put on hold for ages after a recorded message said BT is aware of ‘problems’ with accounts today.

“It’s upsetting as they haven’t said anything publicly to reassure people on social media or any other place I can see.”

Other fans have complained on social media.

Taking to Twitter, @Footyrecorder said: “@bt_uk They have charged my account multiple times for BT Sport. It looks like this is an issue others are having. It’s worrying, especially for those on a low budget, making a public statement to reassure customers?”

@bt_uk you have charged my account multiple times for BT Sport. It looks like this is an issue others are having. It’s unsettling, especially for those on a budget. Why haven’t you made a public statement to reassure customers?

— Football Mad (@Footyrecorder) October 3, 2022

Sam (Flower Girl) Jennings said: “If you have BT Sport you might want to check to see if your bank account is being emptied….”

Mike Haycock said: “BT Sport suddenly decided they need my money more than me and are charging me £25 every half hour for my subscription, already £150 have gone from them and won’t take a call. Everyone else gets this?”

BT Sport have suddenly decided they need my money more than me and are charging me £25 every half hour for my subscription, with £150 already spent by them and no calls being answered. Anyone else get this?

— Mike (@MikeyHaycock) October 3, 2022

BT has been asked for comment.

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